Privacy policy

Privacy Policy

At iiTHRIFTS, your privacy matters to us. We only collect the information we need to process your order, provide you with the best possible shopping experience, and communicate with you when necessary. We value your trust and are committed to protecting your personal information.

What We Collect

When you place an order or contact us, we may collect information such as:

  • Your name
  • Shipping and billing address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely by our payment providers)
  • Any information you choose to share with us when contacting our team

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Respond to enquiries and provide customer support
  • Improve your shopping experience
  • Meet our legal and business obligations

We will never sell your personal information to third parties.

Payments

Payments are securely processed through trusted third-party payment providers or by bank transfer.

iiTHRIFTS does not store or have access to your full credit card or payment details. Payment information processed through third-party providers is handled in accordance with their own security and privacy policies.

Sharing Your Information

We only share your information with trusted service providers where necessary to operate our business, such as payment processors, shipping providers, and our website platform. These providers only receive the information needed to perform their services.

Marketing

If you choose to subscribe to our emails, we may occasionally send you updates about new arrivals, promotions, or special offers. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Keeping Your Information Safe

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. While no online system can guarantee complete security, we work with trusted providers that use industry-standard security measures.

Your Rights

You have the right to request access to the personal information we hold about you and ask us to correct it if it's inaccurate, in accordance with the New Zealand Privacy Act 2020.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at iithriftsnz@gmail.com. We're always happy to help.